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Important Information Regarding GP Extended Access Appointments:

With effect from Monday 16 September, Donnington is no longer funded to provide extended hours appointments (between 6.30pm - 8.00pm) for patients registered at Charlton Medical Practice, and will only be able to offer extended hours appointments for Donnington patients two nights per week instead of three - Mondays and Wednesdays.

Telford & Wrekin CCG have commissioned an alternative extended hours service which will be accessible to all patients up to 8pm every night of the week, weekends and bank holidays. The service will be held at various locations, either at Stirchley Medical Practice or one of the Teldoc surgeries. If you would like to book an appointment, please contact your own practice as usual (all practices have access to the extended hours system).


Telford Health Hearts:

NHS Apps Library:

Continence Pilot Project

The way that patients have been receiving advice and products relating to continence issues has been changing.

Continence specialist nurses from Shropshire Community Services NHS Trust are running a pilot scheme to make it easier for patients to order and receive products.

You should be ordering direct from the following prescription telephone line, instead of your GP:

Telephone:  0800 917 9865

Monday to Friday from 9am to 3.30pm

The continence team will:

  • issue your prescription
  • ask how you want to pick up your products
  • liaise with you as nurses, pharmacies and delivery companies to ensure you receive the products you need quickly
  • provide information, advice and guidance about your general continence needs
  • will regularly review your products to ensure these are the most suitable for your needs
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