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Important information about the coronavirus (COVID-19)

The NHS in Telford & Wrekin and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

you think you might have coronavirus;

in the last 14 days you've been to a country or area with a high risk of coronavirus;

you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell.

NEW: Text Messaging Service

Donnington Medical Practice has introduced a new text messaging service to enable Doctors, Nurses and Administrators to send text messages direct to patients. If you prefer NOT to receive texts from the practice, please let one of our receptionists know. 

Telford Health Hearts:

NHS Apps Library:

Job Vacancies

Donnington Medical Practice is recruiting for a Full Time



As an Urgent Care Practitioner (UCP) you will be working as part of a team, providing an efficient integrated urgent care service to our patients, working independently via telephone and/or through face to face consultations at the practice or home visits. You will be accountable for delivering safe clinical decision making and expert care. Acting within your professional boundaries, your duties will include all (or part) of the patient journey including initial history taking; clinical assessment; diagnosis; treatment; supply of medication via PGD’s and evaluation of their care. Clinical support/supervision will be available and further training and development opportunities will be offered with mutual agreement.

Key Accountabilities:

  • Assess patients with a range of acute, non-acute and chronic medical conditions. Take history, make appropriate physical examinations, formulate differential diagnoses and carry through management treatment plans when working in a clinic or home visit environment.
  • Through telephone clinical assessment, obtain a relevant and sequential history of the presenting complaint to determine a working diagnosis.
  • Formulate a management plan for the patient. Use other sources of healthcare professionals (such as GP or Pharmacists) if required to support diagnosis or next course of action.
  • Ensure competent to work under PGD’s and supply medication under the direction of PGD’s when assessed as appropriate.
  • Recognise the need to refer the patient to emergency services when appropriate.
  • To be professionally and legally responsible and accountable for all aspects of clinical decision making within your clinical competence.

Skills and Experience


  • Registered with NMC / HCPC.
  • Experience working in a primary care and/or urgent care setting.
  • Own vehicle, insured for business use, to be used for home visits.
  • At or working towards degree level qualification / or equivalent experience.
  • You must be competent at taking a clinical history face to face and/or on the telephone, excluding red flags and undertaking a physical examination of the patient
  • You will be expected to maintain a clinical portfolio that evidences advanced heath assessment skills and competencies.
  • Excellent communication and interpersonal skills.


  • Understanding of operational policies and procedures.
  • Minor illness qualification or similar.
  • Teaching and/or Mentorship qualification.
  • Experience of decision-making software.
  • Experience of Chronic Conditions Management.
  • Familiar with Internet Healthcare resources.

Additional Information

Full or part time contracts will be considered.

Hourly rate to be negotiated.

A DBS check is required for this post; DMP will undertake an initial check at the appropriate level on appointment.

An offer of employment is subject to satisfactory:

  • References from previous employers
  • Evidence to confirm good health and fitness for the job (A health assessment will be arranged if successful at interview)

Any personal information you provide will be treated in the strictest of confidence and in accordance with the Data Protection Act 2018.

Closing date for applications: FRIDAY 6 MARCH 2020

Interviews will be held MONDAY 23 MARCH 2020

Start date: ASAP

To apply, please complete an application form then forward to OR Angela Crompton, Donnington Medical Practice, Wrekin Drive, Donnington, Telford TF2 8EA

Job Application Form

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